If you've contacted Airbnb’s customer service recently, there's a good chance you were chatting with a robot — and not just any robot, but a brand-new AI-powered helper. During Airbnb’s recent earnings call, CEO Brian Chesky dropped the news that the company has quietly rolled out an AI customer service bot to U.S. users over the past month. And guess what? Half of Airbnb’s American users are already using it…
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